As a hybrid mom, you read books, emails, trade journals, homework assignments, grocery lists, signs, and probably a few minds (starting with your husband’s and child’s). But are you reading the nonverbal cues right in front of you every day?
During a typical 30-minute meeting, 800 nonverbal signals are exchanged. According to one study, 55% of a message is conveyed by nonverbal cues, rather than words. If you aren’t picking up on these cues, you could be missing buying signals, hidden objections, excitement, frustration, and other valuable emotions going on in your associates’ or customers’ minds.
Here is an easy key to some of the most common nonverbal signals and what they mean. While some may seem obvious, are you taking the time to notice them and when they occur?